FAQs

We accept personal check, credit card, or cash. Residential jobs do not require a deposit. Payment is made after the service is complete and you are 100% satisfied.

YES, a great deal of our business comes from referrals. We offer discounts for booking with a neighbor and commissions for referring someone you know to us. Please contact us for details.

NO, we don’t require anyone to be home at the time of service as long as all your windows/doors are closed and water is turned on for the season so we can connect to your outside faucet. After the service is complete we will invoice you for payment.

YES, we carry 1 million dollars of liability insurance.

Depending on location and environmental conditions, most people wash their home every 2-3 years.

YES, when we wash your home we clean all gutter faces and soffits to remove black mold, speckled mold etc. Many times your gutters may have remaining faint vertical lines (“tiger striping”) which is caused by mineral deposits bonded to the gutter surface via electrostatic charge. We offer a special gutter whitening treatment to remove this striping for an additional charge.

This is really up to you. The washing will not damage the screens if they are left in and in fact does a nice job removing dust, pollen and mold. Some customers prefer to remove the screens to allow better rinsing of the sills to wash away bugs etc.

YES, our detergents are non toxic and safe for your family, pets and landscapes. All landscaping is rinsed down before, during and after the wash as an additional preventative step. We simply do not have issues with any landscaping. We do ask that you remove any small potted plants/flowers from the work area as they are more sensitive than permanent landscaping.

YES, our process also know as soft washing uses special detergents to soften, release and kill the mold on your siding, trim, screens, windows, composite decking/rails etc so that it can be washed off safely using low pressure. This technique virtually eliminates the chance of damage or water being blasted behind siding causing additional mold issues. This system also allows us to safely remove mold from painted homes and trim without removing any paint.

Yes, we guarantee the results of all roof cleaning treatments for 3 years from the date of service. If you notice any reappearance of black streaking within 36 months, we will re-treat your roof FREE of charge. No gimmicks, no headaches, guaranteed.

The results typically last 5 years or more depending on the location of your home, tree cover, and weather patterns.

Immediately! After the treatment has been applied all black streaks will be gone and your roof will look new. Depending on the color of your shingles you may notice a slight soap like film from the detergents. This film will rinse away with the first rain.